GENERAL RENTAL CONDITIONS
Adrenaline Breeze unipessoal Lda. (AB4Rent), through this document, rents to the customer who signed the vehicle described in the terms and conditions of this document by virtue of which, the customer is aware and agrees.
1) The customer received the vehicle in perfect working condition.
2) The said vehicle will only be driven by the customer and will not be used: a. For transporting of goods in violation of customs regulations or which is in any way illegal; b. For the transportation of goods or passengers in exchange for any remuneration or compensation, implicit or explicit; c. To pull or push any vehicle or trailer and for sporting events; d. By any person under the influence of alcohol or narcotics.
3) The minimum driver age is 21 years old, except for the young driver fee. Valid driving license in Portugal with a minimum of 1 year of experience.
4)The vehicle is delivered with a company sticker (AB4Rent) stamped on the trunk, triangle and warning vest, normal tools, spare wheel or anti-puncture kit, booklet and property registration title or D.U.A., insurance letter and inspection form; a. In the event of total or partial loss or destruction of the vehicle's documentation by the Customer, the Customer will be obliged to compensate the rental company for the inherent losses, namely for the expenses arising from the issuance of second copies of documentation and administrative expenses by the Rental Company.
5) The contracts do not support: Fuel tax (The Renter must return the vehicle with the same fuel level, if it is lower, a fee of €25 will be charged for each 1/4 tank of Fuel missing), washing fee (In the event of excessive dirt (interior or exterior), a cleaning fee of €15 will be applied, fines and in the event of an accident, towing the vehicle to the rental office of origin: Rates do not include collision compensation expenses. The customer is responsible for maintaining the vehicle and its equipment throughout the rental period, including checking the oil, fuel, water and tire pressure levels.
6) Prices include civil liability insurance. The customer can opt for Premium complementary insurance. In the event of an accident due to speeding, driving under the influence of alcohol or narcotics, or due to negligence, the premium insurance becomes void, with the customer paying Adrenaline Breeze unipessoal Lda the entire repair costs, towing the vehicle to the station origin, as well as compensation corresponding to the downtime of the injured vehicle.
Any damage done to the vehicle is the responsibility of the customer who has chosen the CDW (deposit) option. Customer assistance is also charged if the breakdown is your responsibility and not due to mechanical failure or in cases where the vehicle has a spare wheel and the customer requests assistance. Damage caused by negligence is also not covered by insurance, and must be charged to the customer who opted for CDW OR SCDW according to the following cost values:
- Filling up with the wrong fuel: €750
- Loss of documents: €185
-Travel to assistance for which the customer is responsible: €75
- Damage to the engine or gearbox, for example the clutch, is not covered by CDW or SCDW, the value varies for each vehicle.
7) The rental ends on the day and time set by the renter. If you wish to extend the rental period, the renter must go to the nearest station to update their rental contract up to 24 hours before it ends. In the event that there is no such consent, the vehicle is considered to move without authorization and against the will of its owner, the fact being punished by law, and the responsibility of the driver, with a default rate of 100€ plus the rental day value and insurance
8) If the customer violates the Rental Agreement, Adrenaline Breeze unipessoal Lda may immediately terminate the rental agreement without prior notice and recover the vehicle at any facility or location the CLIENT being responsible and owing indemnify Adrenaline Breeze unipessoal Lda against all actions, complaints, costs and consequential or recurring damages of this same recovery and withdrawal.
9) If the customer opts for CDW insurance a refundable deposit should also be left in the amount of the insurance deductible, to cover any damages.
10) The customer also agrees to protect the interests of the lessor and the rental insurance company, in the event of an accident during the rental period and as follows: a. Obtaining the names and addresses of the persons involved and witnesses;
b. Not pleading responsible or guilty; c. Not abandoning said vehicle without taking the appropriate measures to protect and safeguard it; d. Notifying the police immediately;
11). In the event of an accident, loss, damage or theft, the incident must be immediately reported to the competent police authorities and Adrenaline Breeze unipessoal Lda. (AB4Rent). The lessee is obliged to complete the friendly accident declaration with as much data as possible, otherwise, the CDW and SCDW insurance options will be considered null and void. The lessee undertakes to cooperate with Adrenaline Breeze unipessoal Lda. (AB4Rent) and its insurers in any subsequent investigation or legal proceeding.
12) Any editions or changes to the terms and conditions of this document will be void unless they have been agreed in writing.
13) The rental contract is made with the laws of the country in which it is signed and governed by them. Both parties now agree that the resolution of any dispute arising from this contract, the Judicial Court of the District of Funchal will be competent, unless it involves serious inconveniences for one of the parties, without the interests of the other justifying it.
14) Adrenaline Breeze unipessoal Lda. (AB4Rent), is not responsible for accidents that are not reported to the police.
15) The lessee consents to the storage by Adrenaline Breeze unipessoal Lda. (AB4Rent) of his personal data contained in this rental agreement. In the event of a breach of this contract by the lessee, your personal data may be revealed or communicated to third parties to the extent necessary to recover the losses inherent in the breach.
16) Adrenaline Breeze unipessoal Lda. (AB4Rent) is not responsible to the lessee or any passenger for the loss or damage caused to personal property carried or left in the vehicle, either during the rental period ,or after the same.
17) Premature delivery of the vehicle will not incur a refund of the amount paid for the rental, refunds relating to cancellation of reservations will be made in accordance with the following rules: up to 15 days before the reservation, we will refund 80% of the amount (minus fees); between 15 and 3 days before booking, we will refund 50% of the amount (minus fees); 3 or less days we will not refund the amount paid. If the customer wishes, they can choose to have a Voucher valid for 2 years without losing any type of value for the first and second rule described above.
18) Payments: We accept payments by debit or credit card, in cash, Paypal or bank transfer. Deposits are accepted in cash and by credit card except American Express.
19) Trailers are supported by the company, except in situations such as: key lost, battery failure due to forgetting lights or radio on while parking, lack of fuel, jam off tar roads and other similar situations. In this cases client must pay 100€ for trailer´s support, even if the client has payed premium insurance.
20) This contract governs the contractual conditions relating to the reservation made, only for cases that have occurred, where Adrenaline Breeze unipessoal Lda (AB4Rent) provided the lessee, on paper or other durable medium, in a timely manner and prior to its execution, containing the mandatory information for it.
21) For the rental of 125cc motorbikes, the CDW has a deductible of €150. For the rental of a four-wheeler the deductible is €380. Motorbike rental is only permitted to those who are at least 20 years old, otherwise a young driver fee may be charged, whether or not it is approved by the lessor and you must also have a license for the category.
22) Helmets are provided by Adrenaline Breeze in a protective bag at no additional cost. Any damage to helmets is the customer's responsibility, with a fee of up to €60 being implemented.
23) It is possible to extend the rental period. The company must be contacted 24 hours before the end of the rental period in order to check the availability of the period extension and the customer must stop by the store to extend this contract so that the contract is updated and legal.
24) When returning the motorcycle, the fuel level must be the same as when it was collected, otherwise a fee of €15 will be applied for each 1/4 of fuel missing.
25) CDW does not cover acts of vandalism and natural disasters.
26) The customer with CDW is responsible for any damage.
27) The customer is responsible for fines of any kind, loss or damage to the key, use of the wrong fuel, transgressions and acts of negligence towards the vehicle or third parties, poor driving or incorrect handling of the motorcycle.
28) The client is responsible for situations arising from driving under the influence of alcohol, drugs, or other narcotic substances, as well as the damages resulting from this situation.
29) All types of motorcycles use 95 or 98 gasoline as fuel.
30) The customer is responsible for the conservation of the motorcycle and the respective equipment supplied by the rental company, during the entire rental period, and should check, namely, the oil and fuel levels, water and tire pressure.
31) Premature delivery of the motorcycle will not result in a refund of the rental price paid.
Adrenaline Breeze Lda – Caminho de Santo António, 56
9000-187 Funchal,
Serviço de Assistência Disponível 24 horas | Assistance Service Available 24 hours: Telm +351 961 932 738
INSURANCE: TERMS OF USE AND CONDITIONS
Full coverage insurance (SCDW)
When subscribed, the full coverage insurance covers all damages in all car bodywork,except:
• Roof;
• Interiors (feet scratches on the dashboard, cigarette burns on the seats);
• Key loss;
• Supplying car with wrong fuel;
Parking and overspeeding tickets;
• Driving under alcohol effect (or other psychotropic substances).
In case of accident, tyre puncture or any other damage, please:
• Inform the car rental company immediately (inclusively, take picture of the damage and send to services).
• Do not sign any document without the presence of an authority (police emergency call 112).
• In case of a tyre puncture, if the car is provided with an extra tyre, driver will change it by himself. If there is not an extra tyre, please call the company.
.Clutch
Normal insurance (regular third party coverage insurance- implies a safety deposit)
In case of accident or any other damage, the repair value will be deducted from the value of the deposit. If the client has his/her own insurance, procedure will be the same. Every needed documents will be printed and provided to the client so he can deal with his/her insurance company.
Domain ownership www.ab4rent.com
The company Ab4rent entity responsible for www.ab4rent.com values the privacy of its members and in this sense undertakes to respect it, ensuring the confidentiality and protection of the data registered by users.
For any clarification related to the site www.ab4rent.com or these General Conditions of Contract and Use (CGCU) you can contact the Ab4rent Customer Service through any of the following means:
Email: info@ab4rent.com
Contact Form: ab4rent.com/en/contacts
Privacy Policy
The company Ab4Rent entity responsible for www.ab4rent.com values the privacy of its members and in this sense undertakes to respect it, ensuring the confidentiality and protection of the data registered by users.
This Privacy Statement is intended to provide users with the conditions of Security and Privacy, and only the data necessary for the provision of the service are requested and collected, according to the explicit indications on the website. You are free to access, correct, or delete your data.
We assume the following commitments with the users:
To process data in a lawful and fair manner, collecting only the information necessary and relevant to the purpose for which it is intended.
Allow the data subject to access and correct some information about him/her.
Keep the data accurate and, if necessary, current.
Guarantee free of charge the right to delete the data used when required by the holder.
Possess security mechanisms that prevent the consultation, modification, destruction or addition of the data by an unauthorized person to do so.
Do not perform interconnection of personal data, unless authorized by law.
1. IDENTIFICATION OF THE PERSON RESPONSIBLE FOR TREATMENT
Company: Ab4Rent
Email: data.protection@ab4rent.com
2. INFORMATION AND CONSENT
The General Data Protection Regulation (GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
In legal terms, “personal data” means any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, and protection does not cover the data of legal persons.
By accepting this Privacy Policy you give your informed, express, free and unambiguous consent for the personal data provided through the site www.ab4rent.com to be included in a file under the responsibility of Ab4Rent, whose treatment under the GDRP shall comply with appropriate technical and organizational security measures.
Ab4Rent maintains a database with the Bookings request of its clients. The data present in this database are solely the data provided by the data at the time of its registration/booking, and are automatically collected and processed, according to the terms approved by the National Data Protection Commission, by Ab4Rent, the entity responsible for the corresponding file.
Information on philosophical or political beliefs, party or trade union membership, religious belief, private life and racial or ethnic origin, as well as data on health and sex life, including genetic data, shall not be solicited.
In no case shall we carry out any of the following activities with personal data provided to us through this site:
Grant to other persons or other entities, without the prior consent of the data subject;
3. PURPOSES OF THE PROCESSING OF PERSONAL DATA
The personal data that we treat through this page will only be used for the following purposes:
(i) Order processing;
(ii) Communication with clients and clarification of doubts;
(iii) Processing of information requests;
(iv) Processing of complaints;
(v) Statistical analysis activities;
(vi) verify, maintain and develop statistical systems and analyzes;
(vii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
(viii)Preventing and combating fraud;
(ix)Requesting comments on products or services purchased (if you have consented to the processing of your personal data for this purpose);
(x)Conduct of satisfaction surveys (if you have consented to the processing of your personal data for this purpose).
Ab4Rent Travel guarantee the confidentiality of all data provided by its customers. Although Ab4Rent collect and processes data in a secure manner and prevent its loss or manipulation, using the most advanced techniques for this purpose, we inform you that the collection in open network allows the circulation of personal data without security conditions, at the risk of being seen and used by unauthorized third parties.
The Ab4Rent website has a contact form in which users can ask questions and thus take better advantage of the entire Ab4Rent offer. If users provide personal data to Ab4Rent via contact form or booking form, they will not be used for any purpose other than what is requested by the user.
On the other hand, the user consents to the information about the service contracted with Ab4Rent in order to offer additional services to the contractor.
At the time of the collection of personal data, except in the fields where the contrary is indicated, the user may voluntarily make personal data available, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless indicated otherwise). However, failure to respond to data, which is considered mandatory, will mean that it is impossible to access the service for which the data were requested.
If you do not agree to the above conditions, Ab4Rent cannot contract with you through its website.
4. ASSIGNMENT OF PERSONAL DATA
In order to comply with the purpose of this website, Ab4Rent may transfer its personal data to other entities, which will treat them, for the following purposes:
Payment management and processing activities;
Processing and dispatching activities;
Provision of services contracted.
The entities to whom Ab4Rent will assign their personal data to treat them in the aforementioned terms will have the following nature:
Insurance companies;
Third parties related to the provision of services contracted;
Payment management and processing entities;
5. STORING YOUR PERSONAL DATA
Data collected by Ab4Rent may be transferred and stored at a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to this transfer, storage or processing.
All information provided to Ab4Rent is stored securely on our servers and/or servers of our service providers, which may be located in countries outside the European Economic Area (EEA). We take all reasonable steps to ensure that your data is treated safely and in accordance with this privacy policy.
6. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
One of the purposes for which we treat personal data provided by users is to send electronic communications with information relating to COMMERCIAL and PROMOTIONAL communications.
Whenever we make a communication of this type, it will be directed exclusively to users who have previously authorized them expressly.
In accordance with the provisions of Decree-Law no. 7/2004 of January 7, in case you wish to stop receiving commercial or promotional communications from Ab4Rent, you can request opposition from the service by sending an e-mail to personal data.protection@ab4rent.com
7. EXERCISE OF RIGHTS
In accordance with the General Data Protection Regulation (GDPR), you may exercise your rights of access, rectification, erasure, limitation, opposition, and portability at any time upon request by any of the following means:
E-mail: data.protection@ab4rent.com
Should you wish to cease to be part of the Ab4Rent database at any time, you may exercise this right through these contacts.
Cookies Policy
This Cookies Policy is an integral part of the Privacy Policy of ab4rent.com (hereinafter referred to as “ Ab4rent”). Access and browsing the site, or the use of its services, implies acceptance of the terms and conditions contained in the Privacy Policy.
To facilitate and provide a better browsing experience through the site, ab4rent.com informs that it uses Cookies or other files with similar functionality (“Cookies”).
Due to how Internet communication standards work, access to websites may involve the use of cookies. In any case, we inform that Ab4rent is responsible for the Cookies and for the treatment of the data obtained through our own cookies and of third parties, deciding on the purpose, content, and use of the treatment of the information collected.
What is a Cookie?
Cookies are files that contain small amounts of information that is downloaded to the user’s device when you visit a web page. The main objective is to recognize the user whenever he or she accesses the site, also allowing for better quality and better use of the site. Briefly: aim to simplify your navigation in ab4rent.com
Cookies are essential for the functioning of the Internet; they do not damage the user’s device and, if enabled in the configuration of your browser, help identify and resolve possible errors in the operation of the site.
Use of Cookies by Ab4rent
By accessing the site, you expressly consent to the use of this type of Cookies on your devices. If you disable Cookies, your site navigation may not be optimized, and some of the functionality available on the site may not work correctly.
Specifically, Ab4rent use Cookies for the purposes set forth below. If in the future, Ab4rent uses others for the purpose of granting more and better services, the user will be informed accordingly.
Cookies Used
Preferences Cookies
These cookies allow websites to memorize information that changes the behavior and appearance of the Website. These cookies can also help you change the text size, font, and other customizable parts of Web pages. Losing information stored in a cookie of preference may make the Website experience less functional, but should not impede its operation.
Security Cookies
Security cookies are used to authenticate users and prevent fraudulent use of login credentials and protect data from unauthorized persons. For example, you can block many types of attacks, such as attempts to steal content from forms that you fill in Web pages.
Process Cookies
Process cookies help the website to run and provide services that the website visitor expects, such as browsing web pages or accessing secure areas of the website. Without these cookies, the Website can not function properly.
Session State Cookies
Websites often collect information about how users interact with a particular web page. This can include the pages that users visit most frequently and whether users receive error messages from particular pages. So-called “session-state cookies” help improve business services to improve the browsing experience of our users. Blocking or deleting these cookies does not make the website unusable.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Advertising Cookies
These Cookies (for example, platforms such as Google or Facebook) help the website owner and/or applications to capture “Leads” to solicit new advisors/clients/users of the Website. The Collected data is anonymous and the user can not be identified. They are used to limit the number of times an ad is viewed and help measure the effectiveness of an advertising campaign.
Analysis Cookies
These cookies help website and app owners understand their visitors’ involvement with their web pages. They may use a set of cookies to collect information and report usage statistics for websites without personally identifying individual visitors.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies and social-plug-ins (social buttons)
These social cookies are intended to allow users to share pages and content through third-party social networks. They can also target the advertising offer on social networks.
Our site also uses plug-ins or social buttons.
Social plug-ins make it possible to share pages and content on ab4rent.com on various social platforms. For example, they allow the user to like and share information from our site with their friends on social networks.
For this purpose, the plug-ins use cookies to track the navigation of users, whether users of these platforms or not, and to check whether or not they are connected to the social network while browsing. These cookies also allow you to target advertising offers on these platforms.
For more information about the use of personal data in relation to social networks, the privacy policies of third-party social networks may be consulted.
All cookies are only kept for the time that is strictly necessary for their use.
Comments, Articles
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
User setup to prevent cookies
In accordance with applicable law, we provide information that enables you to configure your browser to manage and maintain your privacy and security with respect to Cookies. Therefore, we provide information and links to the official websites of the main browsers so that the user can decide whether or not to accept the use of Cookies.
The cookie settings can be changed in the preferences of the browser, following the instructions in the links:
Chrome
Firefox
Internet Explorer
Safari
For more information about cookies, including to know which cookies have been installed and how they can be managed and deleted, you can access www.allaboutcookies.org. If you do not want your site visits to be detected by Google Analytics, you should http://tools.google.com/dlpage/gaoptout.
It is understood that the user accepts the use of cookies if he continues browsing this page without first proceeding to deactivate it.
4. Consumer Disputes
In case of consumption dispute, the consumer may resort to the European Platform for Dispute Settlement in line, available in http://ec.europa.eu/consumers/odr or the following alternative resolution entities of consumer disputes:
1. CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Tel.: 213 847 484;
E-mail: cniacc@unl.pt;
Web: www.arbitragemdeconsumo.org / www.facebook.com/cniacc
2. CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
Tel.: 289 823 135;
E-mail: cimaal@mail.telepac.pt;
Web: www.consumidoronline.pt
3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Tel.: 239 821 690/289;
E-mail: geral@centrodearbitragemdecoimbra.com;
Web: www.centrodearbitragemdecoimbra.com
4. Centro de Arbitragem de Conflitos de Consumo de Lisboa
Tel.: 218 807 000 / 218807030;
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt;
Web: www.centroarbitragemlisboa.pt
5. Centro de Informação de Consumo e Arbitragem do Porto
Tel.: 225 508 349 / 225 029 791;
E-mail: cicap@mail.telepac.pt;
Web: www.cicap.pt
6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
Tel.: 253 422 410;
E-mail: triave@gmail.com;
Web: www.triave.pt
7. Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
Tel.: 253 617 604;
E-mail: geral@ciab.pt;
Web: www.ciab.pt
8. Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira
Morada: Rua Direita, 27 – 1o Andar, 9050-405 Funchal;
Tel.: 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt;
Web: www.srrh.gov-madeira.pt
For more information see the Consumer Portal http://www.consumidor.pt
Links to Other Web Sites
Our Service may contain links to third parties websites or services that are not owned or controlled by Ab4rent.
Ab4rent has no control over, neither assumes any responsibility for, the content, privacy policies or practices of any third parties, sites or services. You acknowledge and agree on that Ab4rent will not be liable, directly or indirectly, for any damage or loss caused, or allegedly caused, by or in connection with the use of or reliance on such content, products or services available on or through any sites or services.
We advise you to read the terms and conditions and privacy policies of any third party site or service that you visit.
Applicable Legislation
These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to your conflict to the laws dispositions.
Our inability to enforce any right of these Terms shall not be deemed a waiver of such rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms shall remain in full force and effect. These Terms constitute the entire agreement between us regarding our service and cancel and supersede any prior agreements that may have between us regarding the service.
Changes
We reserve the right, in our sole discretion, to modify or replace these Terms at any time. If the review becomes material we will try to provide at least 30 days notice before any new terms produce any effect. What constitutes a material change will be determined at our discretion.
By continuing to access or use our Service after such revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
Talk To Us
If you have questions about these Terms, please, contact us.
Last Update: 18 September 2018.